Thursday, April 9, 2015

Call Center Agent Tips


      Part - I   How to become a Call Center Agent in the Philippines



The very first thing you need to do is to work in your English Communication Skills. Since this is the main thing that you will use as a Call Center Agent and it is where most Filipinos struggle to use. So Lets begin with the very basic of English where in were gonna break it down from word to word.

First stop were gonna work more on pronunciation. Were gonna work in this part really hard because this is the foundation of English.

The first activity is to pronounce slowly, properly and loudly each and every words for Ten times:

Short Vowels:

                         -        Pronounce this words as A in a Map -

     act     after   as   ask     at     back     class   had     fast


                       -    pronounce this words as E in a Bed -


 
               been   best   center  every  help   left   letter   men                                  
                            next



                            -    pronounce this words as I in a Big -

              bring  build  fish   give  inch   list   live   minute                                       
             miss


                           -    pronounce this words as Ö in a look     -



                     foot   pull  stood  understood   took  wood                                  

                       should




Keep on repeating this words over and over again until you can feel and sound confident of speaking in private or in public. Keep on practicing pronouncing this words every where you go with your friends in the bathroom or even when your sleeping. Always watch English movies and try to  imitate the way the actors are speaking and pronouncing their words.

This is just the beginning of a very easy yet powerful training on how to become a Call Center Agent for free. So what is the most difficult word that you have ever pronounced? and what are the easiest?