Call Center Agent 101
Thursday, April 9, 2015
Call Center Agent Tips
Part - I How to become a Call Center Agent in the Philippines
The very first thing you need to do is to work in your English Communication Skills. Since this is the main thing that you will use as a Call Center Agent and it is where most Filipinos struggle to use. So Lets begin with the very basic of English where in were gonna break it down from word to word.
First stop were gonna work more on pronunciation. Were gonna work in this part really hard because this is the foundation of English.
The first activity is to pronounce slowly, properly and loudly each and every words for Ten times:
Short Vowels:
- Pronounce this words as A in a Map -
act after as ask at back class had fast
- pronounce this words as E in a Bed -
been best center every help left letter men
next
- pronounce this words as I in a Big -
bring build fish give inch list live minute
miss
- pronounce this words as Ö in a look -
foot pull stood understood took wood
should
Keep on repeating this words over and over again until you can feel and sound confident of speaking in private or in public. Keep on practicing pronouncing this words every where you go with your friends in the bathroom or even when your sleeping. Always watch English movies and try to imitate the way the actors are speaking and pronouncing their words.
This is just the beginning of a very easy yet powerful training on how to become a Call Center Agent for free. So what is the most difficult word that you have ever pronounced? and what are the easiest?
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